Service Principles
Statement of Rights
Brochure
Accessibility
Mission
Contact Brant promotes inclusion for children, individuals and families in our community by providing information, one-door access, and coordinated planning.
Vision
Contact Brant is recognized by the community as a leader for one door access to information and services.
Values
Contact Brant demonstrates accountability through:
Trust
Respect
Integrity
Client Feedback Regarding Contact Brant Services:
Contact Brant has created policies and procedures to meet the required Accessibility Standards for Customer Service under the Accessibility for Ontarians with Disabilities Act 2005.
Accessibility policies are available for your review in the Accessibility tab including:
· Customer Service Policy
· Feedback and Complaints Policy
· Emergency Response Plan
We can also provide these in a variety of formats to meet your needs when
requested. Should you wish access to these documents, please notify:
Denise Christensen, Administrative Assistant.
Please allow time to put this documentation in the format requested. Thank you.